Our History, Our Values - CRITICAL Emergency Medical Response

Our History

Our charity was established in 2009 as Irish Community Rapid Response and in 2019 it successfully launched Ireland’s first and only charity Air Ambulance. Over a 36 month period it was tasked to more than 1,500 serious incidents and emergencies including Cardiac Arrests, Road Traffic Accidents, Farm Accidents and other serious medical emergencies and traumas. Our team of Emergency Medical Responders have responded to over 1,800 calls in the past three years, an average of 600 responses annually. In 2023 we began to trade as CRITICAL, and we are now focused on expanding our network of Volunteer Emergency Medical Responders and CRITICAL Community First Responders across Ireland.

Our Mission

To save lives

Our Vision

An Ireland where communities and those living in them have equal opportunities to receive a rapid emergency medical response in the event of a medical emergency, an injury, accident or trauma

Our Vision

An Ireland where communities and those living in them have equal opportunities to receive a rapid emergency medical response in the event of a medical emergency, an injury, accident or trauma

Our Values

At CRITICAL, we share a set of core values that serve as a foundation for our work, enabling us to collaborate effectively and pursue our shared goals. By upholding these values in our day-to-day operations, we foster a culture of teamwork, mutual respect, and shared aspirations.

Commitment to Quality Care

We earn the trust placed in us by insisting on quality and striving to get the basics right every time.

SAFETY

ACCOUNTABILITY

OPERATIONAL EXCELLENCE

VOLUNTEERISM

CONFIDENTIALITY

COMPASSION

Our Strategic Ambitions

To be a leading national charity providing emergency medical responses in the pre-hospital setting through a network of volunteer Emergency Medical Responders and First Responders in communities across Ireland.

To be a leading charity in the pre-hospital emergency medical response in terms of good governance, fundraising standards, as well as stakeholder and donor engagement.